RPOS: Store - Vehicle Booking & Hire Management

Created by Gavin Howard, last modified on Apr 07, 2021

Welcome to this training series, teaching you how to use the online booking system for Handy Rentals and Load & Go. The best way to familiarize yourself with the system is to actually give it a go for yourself. We have a training website which is available at training.handyrentals.com.au{.external-link rel="nofollow"} / training.store.loadgo.nz{.external-link rel="nofollow"} which you can use your usual store login to access, at which point you're free to experiment, enter hires, et cetera.

Modules

The series is split into 19 convenient modules which explain how to perform the most common tasks that will be required on a day-to-day basis.

  1. Accessing and Logging In{linked-resource-id="1073545221" linked-resource-version="5" linked-resource-type="page"}

  2. Announcements{linked-resource-id="1073578057" linked-resource-version="2" linked-resource-type="page"}

  3. useful_documents (and where to find them){linked-resource-id="1073643623" linked-resource-version="5" linked-resource-type="page"}

  4. The Dashboard - Tabs & Panels{linked-resource-id="1073578146" linked-resource-version="3" linked-resource-type="page"}

  5. Checking Availability{linked-resource-id="1073578174" linked-resource-version="2" linked-resource-type="page"}

  6. Quick Booking : Making A Reservation{linked-resource-id="1073545376" linked-resource-version="4" linked-resource-type="page"}

  7. Viewing, Cancelling Or Changing Reservations{linked-resource-id="1073643699" linked-resource-version="2" linked-resource-type="page"}

  8. Re-booking An Overdue Pickup{linked-resource-id="1073578229" linked-resource-version="4" linked-resource-type="page"}

  9. Picking Up A Reservation{linked-resource-id="1073676405" linked-resource-version="2" linked-resource-type="page"}

  10. Pickup Agreement & Hire Documents{linked-resource-id="1073676434" linked-resource-version="3" linked-resource-type="page"}

  11. Adding Additional Drivers{linked-resource-id="1073578240" linked-resource-version="3" linked-resource-type="page"}

  12. Adding an Additional Credit Card{linked-resource-id="1073643765" linked-resource-version="2" linked-resource-type="page"}

  13. Hirer / Driver Blacklist{linked-resource-id="1073676452" linked-resource-version="2" linked-resource-type="page"}

  14. Viewing A Hire{linked-resource-id="1073676468" linked-resource-version="2" linked-resource-type="page"}

  15. Extending A Hire{linked-resource-id="1073578264" linked-resource-version="2" linked-resource-type="page"}

  16. Extension Agreement{linked-resource-id="1073676492" linked-resource-version="2" linked-resource-type="page"}

  17. Returning A Vehicle{linked-resource-id="1073643776" linked-resource-version="2" linked-resource-type="page"}

  18. Return Agreement{linked-resource-id="1073643794" linked-resource-version="2" linked-resource-type="page"}

  19. Review & Reprint Hire Documents{linked-resource-id="1073676507" linked-resource-version="2" linked-resource-type="page"}

We recommend viewing in order as this will help you become familiar with the system faster - but you are free to review any module at any time.

Quick Summaries

Use Quick Summaries to remind yourself of how to perform the most common tasks.

  1. Quick Booking - FAST{linked-resource-id="1073545387" linked-resource-version="2" linked-resource-type="page"}

  2. Picking Up A Reservation - FAST{linked-resource-id="1073545430" linked-resource-version="3" linked-resource-type="page"}

  3. Immediate Pickup - FAST{linked-resource-id="1073676445" linked-resource-version="3" linked-resource-type="page"}

  4. Extending A Hire - FAST{linked-resource-id="1073545520" linked-resource-version="2" linked-resource-type="page"}

  5. Returning A Vehicle - FAST{linked-resource-id="1073643787" linked-resource-version="2" linked-resource-type="page"}

Quick Summaries are best used AFTER you have watched all Modules.